DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED is committed to maintaining the highest standards of Data Protection and Privacy for our clients. By adhering to this policy, we ensure that our clients can trust us with their personal information, knowing that it will be handled with the utmost care and integrity.

1. Introduction

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting your privacy and maintaining the security of any personal information collected or received from you. This policy outlines how we handle your personal data in compliance with the India Digital Personal Data Protection Act (DPDPA), 2023.

2. Information We Collect

2.1 Personal Data from Clients

We collect the following personal information from clients when they register, book appointments or enroll/register for any service through our websites.

– Name
– Email
– Address
– Pin/Zip Code
– Phone Number
– Time Zone

2.2 Sensitive Information

We do not collect any sensitive information such as bank details, financial information, biometrics, identification numbers, or other sensitive data from clients.

3. Principles of Data Processing

We adhere to the following principles in processing personal data:

  1. Lawfulness: Processing personal data lawfully, fairly, and transparently.
  2. Purpose Limitation: Collecting personal data for specified, explicit, and legitimate purposes.
  3. Data Minimization: Collecting only adequate, relevant, and necessary personal data.
  4. Accuracy: Keeping personal data accurate and up-to-date.
  5. Storage Limitation: Retaining personal data only as long as necessary.
  6. Integrity and Confidentiality: Ensuring appropriate security measures to protect personal data.

4. Rights of Data Principals

Clients have the following rights with respect to their personal data:

– The right to access their personal data
– The right to rectification of inaccurate personal data
– The right to the erasure of their personal data
– The right to restrict the processing of their personal data
– The right to data portability
– The right to object to the processing of their personal data

5. Business Activities and Data Collection

5.1 Stakeholder Identification

We may receive lists of potential research participants from our clients or conduct desk-based research to identify suitable collaborators, collecting only minimal necessary personal data.

5.2 Surveys

Our surveys, clearly identified by our company name, will explain the purpose of the research and how information will be used. We collect personal data only when necessary and with explicit consent.

5.3 Interviews

Interviews are conducted with prior consent, and participants can choose to remain anonymous. Recordings are deleted within 24 months of project completion.

5.4 Client Feedback

Client feedback is treated confidentially and shared externally only in aggregated and anonymized form unless voluntarily provided for marketing purposes.

5.5 Website Enquiries

We collect personal data from website visitors who submit queries or requests via our contact form to respond appropriately.

6. Special Category Data

In some cases, our surveys and interviews may collect special category data (e.g., racial or ethnic origin, political opinions, health data) with explicit consent and only when necessary for research purposes.

7. Obtaining Consent

We seek explicit consent before collecting personally identifiable data. Consent for special category data is sought separately.

8. Unsolicited Emails and Opt-Out

Participation in our surveys is voluntary. Opt-out instructions are provided in the survey invitation email.

9. Information Usage

We use collected data to improve services, develop strategies, and produce reports. Personally identifiable information is anonymized in reports unless consent for identification is given.

10. Sharing Information

We do not share personal information with third parties unless required by law, contract, or with explicit consent. Associates and third-party service providers are considered data processors and follow our security standards.

11. Security of Information and Data Storage

We comply with the India Digital Personal Data Protection Act 2023. Data is stored securely on cloud servers located in India or abroad and accessed only by authorized personnel.

12. Data Retention

Personal data is retained only as long as necessary. Anonymized data may be retained for research purposes indefinitely. Personal data is deleted within 24 months after project completion unless otherwise agreed.

13. Cross-Border Processing

Cross-border processing of personal data follows relevant Indian laws and is agreed upon in relevant contracts.

14. Employees and Job Applicants

We process job applicants’ information as reasonably expected and delete unsolicited CVs. Employee data is retained for six years after employment cessation unless requested otherwise.

15. Other Websites

Our website may contain links to external sites not covered by this policy. These sites may collect information according to their privacy policies.

16. Data Protection Officer

We do not have a Data Protection Officer.

17. Your Legal Rights

You have the right to request access to your personal data (subject access request), which can be made via email to info@dscholarresearch.com or in writing to:

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED
5337, Sonamoni Sipai Para, Ranirbazar, Agartala, West Tripura- 799035, Tripura, India

Requests are handled within 30 days, extendable by two months for complex requests.

18. Data Portability

We provide data in a commonly used, machine-readable format (e.g., CSV).

19. Objection to Processing

You may object to the processing of your personal data for marketing purposes by informing us before data collection.

20. Incident Response

In the event of a data breach or any unauthorized access to client information, we will promptly notify the affected clients and take all necessary measures to mitigate the impact of the breach and prevent future occurrences.

21. Newsletter Policy

21.1 Purpose:

The DSCHOLAR Newsletter aims to keep our subscribers informed about the latest developments, research insights, events, and services related to DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED.

21.2 Frequency:

Our newsletter will be distributed from time to time, with occasional special editions for significant announcements or events.

21.3 Content:

Each edition will include:
– Research highlights and summaries.
– Updates on our projects and initiatives.
– Announcements of upcoming events, workshops, and training sessions.
– Client success stories and testimonials.
– Expert opinions and articles on relevant topics.
– Special offers and promotions for our services.

21.4 Subscription:

– Subscription to our newsletter is free.
– Subscribers can sign up via our website, dscholarresearch.com, or through our social media channels.

21.5 Privacy:

– We respect the privacy of our subscribers.
– Email addresses and personal information will be used solely for the purpose of newsletter distribution.
– Subscribers’ information will not be shared with third parties without explicit consent.

21.6 Unsubscription:

– Subscribers can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of each newsletter.
– Alternatively, subscribers can contact our support team to be removed from the mailing list.

21.7 Compliance:

– Our newsletter complies with relevant laws and regulations, including anti-spam laws.
– Subscribers are assured that we follow best practices for email marketing and communication.

22. Data Protection and Privacy Policy for Events

22.1. Introduction

DSCHOLAR is committed to protecting the privacy and personal data of all participants in our events. This section outlines how we collect, use, and protect personal data in compliance with applicable data protection laws and regulations.

22.2. Data Collection

Personal data may be collected during the event registration process and may include:
– Name
– Contact information (email, phone number, address)
– Professional or academic affiliation
– Payment information (for events with a fee)

22.3. Data Usage

The personal data collected will be used for the following purposes:
– Event registration and communication
– Administrative purposes related to event management
– Providing information about future events and opportunities
– Complying with legal obligations

22.4. Data Sharing

DSCHOLAR may share personal data with third-party service providers involved in the organization of the event, such as venue providers, catering services, and IT support. In events organized in partnership with other organizations, personal data may be shared with the partner organization(s) as necessary. All third parties and partners will be required to comply with DSCHOLAR’s data protection standards.

22.5. Data Protection Measures

DSCHOLAR implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Secure storage of personal data
– Restricted access to personal data
– Regular review and update of data protection practices

22.6. Participant Rights

Event participants have the right to:
– Access their personal data held by DSCHOLAR
– Request correction of any inaccuracies in their personal data
– Request deletion of their personal data, subject to legal and contractual obligations
– Object to the processing of their personal data
– Withdraw consent for data processing at any time

22.7. Retention Period

Personal data collected for events will be retained only as long as necessary for the purposes outlined in this policy or as required by law. Once personal data is no longer needed, it will be securely deleted or anonymized.

23. Review and Updates

This policy is reviewed periodically and updated as necessary to ensure compliance with relevant laws and regulations, including the India Digital Personal Data Protection Act 2023.

24. Contact Information

For any questions or concerns regarding this Data Protection and Privacy Policy, please contact us at:

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED
5337, SONAMONI SIPAI PARA, RANIRBAZAR, AGARTALA, WEST TRIPURA- 799035, TRIPURA, INDIA
Email: info@dscholarresearch.com
Contact Number: +91 72092 27555

By using our services, you agree to this Data Protection and Privacy Policy.

Amendments

Please note that this Policy is subject to change from time to time – it was last updated in July 2024. Any changes to this Policy made in the future will be reflected on the DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED website and, where appropriate, notified to you by email.

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