Client Confidentiality Policy

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED is committed to maintaining the highest standards of confidentiality and privacy for our clients. By adhering to this policy, we ensure that our clients can trust us with their personal information, knowing that it will be handled with the utmost care and integrity.

1. Introduction

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED (referred to as “we” or “us”) is dedicated to maintaining the confidentiality of all client information. This Client Confidentiality Policy outlines our commitment to safeguarding the information provided by our clients and the measures we undertake to protect it.

2. Scope

This policy applies to all employees, contractors, consultants, and partners of DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED who handle client information.

3. Information Collection

We collect the following personal information from our clients solely for the purpose of providing research consultancy and analytical services:
1. Name
2. Email
3. Address
4. Pin/Zip Code
5. Phone Number
6. Time Zone

4. Confidentiality Commitment

1. Non-Disclosure: We will not disclose any personal information collected from our clients to any third party without the client’s explicit consent, unless required by law.
2. Access Control: Access to client information is restricted to authorized personnel only. We ensure that all employees and associates who have access to client information are aware of their obligations to maintain confidentiality.
3. Use of Information: Client information is used solely for the purposes for which it was collected, such as providing consultancy services, conducting research, and improving our offerings.
4. Storage and Security: All client information is stored securely on our cloud servers, protected by industry-standard security measures. We use encryption, access controls, and other security protocols to safeguard client data against unauthorized access, alteration, or disclosure.
5. Retention of Information: We retain client information only as long as necessary to fulfil the purposes for which it was collected, after which it is securely deleted or anonymized.

5. Rights of Clients

Clients have the following rights with respect to their personal information:

1. Right to Access: Clients can request access to their personal data held by us.
2. Right to Rectification: Clients can request correction of any inaccurate personal data.
3. Right to Erasure: Clients can request the deletion of their personal data.
4. Right to Restriction: Clients can request the restriction of processing their personal data.
5. Right to Data Portability: Clients can request to receive their personal data in a commonly used, machine-readable format.
6. Right to Object: Clients can object to the processing of their personal data.

6. Client Communication

We will inform clients about how their information will be used at the time of collection. Clients will be provided with clear and concise information about their rights and how to exercise them.

7. Incident Response

In the event of a data breach or any unauthorized access to client information, we will promptly notify the affected clients and take all necessary measures to mitigate the impact of the breach and prevent future occurrences.

8. Review and Updates

This policy is reviewed periodically and updated as necessary to ensure compliance with relevant laws and regulations, including the India Digital Personal Data Protection Act 2023.

9. Contact Information

For any questions or concerns regarding this Client Confidentiality Policy, please contact us at:

DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED
5337, SONAMONI SIPAI PARA, RANIRBAZAR, AGARTALA, WEST TRIPURA- 799035, TRIPURA, INDIA
Email: info@dscholarresearch.com
Contact Number: +91 72092 27555

—

By using our services, you agree to this Client Confidentiality Policy.

Amendments

Please note that this Policy is subject to change from time to time – it was last updated in July 2024. Any changes to this Policy made in the future will be reflected on the DSCHOLAR RESEARCH CONSULTANCY AND ANALYTICS (OPC) PRIVATE LIMITED website and, where appropriate, notified to you by email.